About Us

The Doctor Gets It Done

Upfront pricing, no hidden costs.

Our Journey - About Us:

Our story began in the early 1980s in Canberra, with a visionary plumber who set out to establish a distinct and recognized brand, The Plumbing Doctor. From its humble origins, the business quickly flourished, adopting a franchise model that propelled it into a national presence across Canberra, Wollongong, the Gold Coast, and Newcastle.

In the initial phase of its expansion, The Plumbing Doctor invested in nurturing talent, bringing on numerous apprentices. Among them in the mid-1990s was Joe Evers, who, under the mentorship of seasoned professionals within the company, became a highly regarded plumber within the Canberra community. As Joe enhanced his skills across Australia, The Plumbing Doctor continued to grow under new leadership back in Canberra.

The turn of the millennium brought a pivotal moment for Joe when he seized the opportunity to take the helm of The Plumbing Doctor in the Newcastle area. Starting with a modest team of two, Joe expanded the operation to 10 employees. Soon after, another opportunity beckoned—this time to lead the original Canberra branch. It was during this period of growth that the company embraced the electrical services sector, evolving into The Plumbing & Electrical Doctor.

Today, the business boasts a robust team of over 40 professionals across Newcastle, the Central Coast, and Canberra. True to its roots, The Plumbing & Electrical Doctor continues to uphold the core values established over four decades ago, dedicated to excellence and integrity in service.

About The Plumbing And Electrical Doctor

Watch a video about The Plumbing and Electrical Doctor’s story. Learn about our humble beginnings in the 1980s, our growth to a nationally recognized brand, and our expansion to include electrical services. Meet Joe Evers, a key figure in our growth, and discover our commitment to excellence and core values that have driven our success for over 40 years.

So What's Our Aim?​

We don’t just want to deliver the same service as everyone else in the market. Our aim is to be trusted as the professionals you choose when seeking the highest quality and the best value plumbing, electrical or hot water work for your property.

Here at The Plumbing & Electrical Doctor we have the right trade professionals for all your needs:

And What Makes Us Different?

It’s the little things that set us apart from the others. We love to go that extra mile to ensure that our customer’s get the best experience. That’s what keeps bringing them back for more!

Customer-centric Home Care

We prioritize customer satisfaction with punctual, respectful service, ensuring on-time appointments and thorough post-service cleanup for a tidy experience.

We Price Match​

Unlock top deals: Matched quotes for drain repairs and replacements. *Terms and conditions apply. Don't miss out, contact us now!

Fixed Rate Services

Get upfront pricing with no hidden surprises. We quote per job, ensuring transparency and no unexpected costs. Know what you're paying.

Open All Weekend​

24/7 drain services, including weekends and holidays. We ensure no blocked drain goes unattended. Prompt, reliable solutions every time!

Lifetime Guarantee

Quality assured plumbing services with defect-free materials. Contact us for job details and satisfaction guaranteed terms. Your trusted local plumber!

Established Over 40 Years

Trusted expertise spanning four decades, delivering quality service and reliability in every project we undertake.

With these distinctive services, we’re excited to provide you with exceptional care and expertise.

Check Out Our Testimonials!

Discover why our customers rave about us and why you’ll love us too by reading our testimonials.
Word of Mouth Icon

4.4 Base on 218 reviews

frankn223
frankn223
Newcastle NSW
Very courteous over phone and I was kept in touch in every aspect of my job including arriving time of technician,any delays, costing of job, Matt the technician was very efficient and courteous and a pleasure to have in my home
iann367
iann367
Newcastle NSW
good service from technicians.they explain everything that they are doing.
granta600
granta600
Newcastle NSW
The technician was very knowledgeable and had the problem fixed in no time. Highly recommended.
saxonw278
saxonw278
Newcastle NSW
Sean's communication willing and honest to enlighten property owners
josea571
josea571
Newcastle NSW
Jaco was very quick and efficient and explained as he went great service . Pricing was a bit expensive though for such a quick easy job. Approximate cost: $402
mavisb806
mavisb806
Newcastle NSW
good service with a smile. Appreciated
rogers294
rogers294
Newcastle NSW
Great service and would recommend them.
judyf610
judyf610
Newcastle NSW
Fast and reliable. And explained the work in terms you could understand. Recommend them anytime.
billl309
billl309
Newcastle NSW
The plumbing doctor was very helpful and was able to sort out the issue straight away. Great communication with the job. My experience with these guys was excellent and I would recommend them.
brians901
brians901
Newcastle NSW
Service was professionally done and Jake was very pleasant to deal with. Approximate cost: $617
kayl488
kayl488
Newcastle NSW
The service was prompt. pleasant & professional will recommend this company again.
neile282
neile282
Newcastle NSW
Very prompt in service and workmanship superb. Sean was very professional in the way he worked .
mel-c647
mel-c647
Newcastle NSW
Very prompt and thorough got the job done.
davidd978
davidd978
Newcastle NSW
Amazing , efficient, professional and very skilled. Both James and Sean are highly efficient plus very pleasant . Appreciate all their work . Many thanks. Approximate cost: $1300
michaelc447
michaelc447
Newcastle NSW
job was assessed then carried out professionally & no mess was left behind
volodymyrs
volodymyrs
Newcastle NSW
Pleasant and efficient. Prompt and on time.
andyp583
andyp583
Newcastle NSW
Efficient and professional service. Would recommend to others.
lindsayb244
lindsayb244
Newcastle NSW
Serviceman (Jacob?) was very efficient. courteous and solved our problem very quickly. Will definitely use him again should we need an electrician.
rodm479
rodm479
Newcastle NSW
Prompt service for an electrical circuit issue. Approximate cost: $400
brianl957
brianl957
Newcastle NSW
Prompt, efficient and friendly service
google review

4.4 Base on 223 reviews

Clive Hunton
Clive Hunton
Canberra ACT
Very happy with the work yesterday. Punctual, thorough, courteous. Gerhard suggested useful additions but wasn't pushy. He won't win a ballet scholarship anytime soon but no complaints about his plumbing.
Sonia Watson
Sonia Watson
Canberra ACT
Super efficient service, great company to deal with.
Ann Gugler
Ann Gugler
Canberra ACT
The problem of a leaking flushing system on the toilet was solved after examination etc at a reasonable price.
Haydn
Haydn
Newcastle NSW
The whole team of The Plumbing Doctor worked efficiently and effectively. Their communication updates were excellent and appreciated. The pricing was fair and they did a variation for me without fuss. A lot of work done, and they worked very well. We will certainly recommend them and will be making use of their services in the future.
Rachael Clarke
Rachael Clarke
Newcastle NSW
The plumbing and electrical doctor were prompt with sending a plumber to our house and kept in touch regarding time of arrival. Carl arrived and was very helpful and knowledgeable! I would recommend Carl and the plumbing and electrical dr to anyone who may need assistance in the future!
Elizabeth Angel
Elizabeth Angel
Canberra ACT
Third time using them and always fast, great service and a great price. Very happy with what I’ve had done and excellent service to go with it. Highly recommend.
Jennifer Barnett
Jennifer Barnett
Canberra ACT
Phoned this morning and Vance arrived within the time frame I was given and phd to advise his arrival time. He was helpful and cleaned up after himself! I was so pleased with the service that I also asked him to quote on replacing my gutters.
John Hyland
John Hyland
Prompt & efficient service, and the team were very understanding of the job I needed done. I needed some water tank plumbing changes done - Brad was an absolute legend. He took the time to understand what was needed, made sure he was thinking the right way about it and was going to deliver what I needed - then got it done quickly. Definitely recommended.

Enhancing Trust in Our Tradespeople

We prioritize the trust you place in those entering your home. That’s why we ensure all our tradespeople undergo comprehensive training and pre-work assessments, including:
License Validation

License Validation

Customer Service Training

Customer Service Training

Police Background Checks

Police Background Checks

Reference Verification

Reference Verification

Licensed Plumbers & Electricians

All our professionals are fully licensed to operate in both NSW and ACT:

NSW License Number:

153563C

ACT License Number:

2014334

You can trust that our team is qualified to meet all your plumbing and electrical needs with the highest standards of safety and compliance.

THE DOCTOR GETS IT DONE

Have a drain that needs to be replaced? Call now to get it replaced fast!