Lights Are On but Power’s Not At Home

Share On:

Pendant Lights In Kitchen Installation

Discovering that your lights are working, but there’s no power at your power points can be quite perplexing. In such cases, it’s important to identify the underlying problem to ensure the safety of your home and family. This blog post will guide you through the troubleshooting process, helping you understand the potential causes and steps to resolve the issue. Additionally, we’ll provide some valuable tips to protect your home from electrical failures. If you’re unsure or need assistance, don’t hesitate to contact licensed electricians who can provide expert advice and services.

Understanding the Issue:

When you experience a situation where the lights in your home are functioning, but the power points are not, it’s essential to recognize that these components operate on separate circuits. Therefore, a tripped circuit on one might not affect the other. To determine the cause behind this issue, your first step is to examine your home’s switchboard.

Identifying a Faulty Power Circuit:

1. Locate the Switchboard:

Inside the switchboard, you'll find a mains switch responsible for powering all circuits. Each circuit will have its own trip switch, typically labeled for identification.

2. Resetting the Socket Circuit:

If you find that the socket circuit has tripped, simply switch it back on. However, if the switch repeatedly trips off, it's time to conduct an isolation test, as one of your appliances may be causing the power loss.

3. Unplug Appliances and Perform an Isolation Test:

Unplug all appliances connected to the circuit. Merely turning them off won't suffice. Afterward, switch the circuit back on. If it still trips, there may be a fault between the switch and the sockets, necessitating the expertise of an electrician. However, if the circuit remains functional, you can proceed to identify the faulty appliance.

4. Identifying the Faulty Appliance:

Begin the process of individually plugging each appliance back in, one at a time. The appliance that causes the circuit to trip is likely the one with the fault. To confirm, you can also test another appliance in the same power point to rule out any issues with the socket itself. If it turns out to be an appliance issue, consider repairing or replacing it. However, if you suspect a problem with the power point, refrain from using it until a licensed electrician has assessed the situation.

Safety Measures and Additional Protection:

In addition to resolving the immediate issue, it’s important to take preventive measures to safeguard your home and family from electrical failures. Consider the following steps:

Electrical Newcastle

1. Install a Residual Current Device (RCD):

Engage a qualified electrician to install an RCD, which is a life-saving device designed to protect you from fatal electrical shocks.

Electrical Switchboard Rcds

2. Utilize Surge Protectors:

Protect your electrical appliances from excessive voltage spikes by using surge protectors. These devices help prevent appliance faults and power trips.

Safety Switches

Upgrade your Switchboard:

If your home has an older-style switchboard with ceramic fuses, it's advisable to upgrade to a modern one. This upgrade promotes the overall health and safety of your home and its occupants.


Discovering that your lights work, but power points do not can be a frustrating experience. By following the troubleshooting steps outlined above, you can identify the underlying problem and take appropriate action. However, if you’re uncertain or require professional assistance, don’t hesitate to reach out to licensed electricians who possess the expertise to handle any electrical situation.

The Plumbing & Electrical Doctor is ready to provide electrical services in Canberra, Newcastle, Central Coast, Hunter Valley, Lake Macquarie, and Port Stephens. Contact us at 13 10 91 for help in identifying and resolving your electrical faults.

General Plumbing & Electrical | Hot Water Systems | Blocked Drains | Gas Fitting