We Believe in Good Customer Relationships
Welcome to our Testimonials Page, where our valued customers share their experiences with J Evers Pty Ltd. Here, you’ll find genuine feedback and stories from homeowners and businesses who have trusted us with their plumbing, drainage, electrical, and other trade services. We take pride in delivering exceptional quality, professionalism, and customer satisfaction. These testimonials highlight the dedication and expertise our team brings to every project, no matter the size or complexity.
We invite you to read through the testimonials to see why J Evers Pty Ltd is the preferred choice for so many. Our customers’ words reflect our commitment to excellence and our passion for providing top-notch service. If you’ve had a positive experience with us, we’d love to hear from you! Your feedback helps us continue to improve and serve you better.
Thank you for considering J Evers Pty Ltd. We look forward to adding your success story to our page!
"Final choice was decided on by both service and quoted price, and delivered on time with no extra charges, instead my receiving a BONUS - house safety check"
Dear The Plumbing & Electrical Doctor,
Recently having to complete some updating and maintenance on my 2 story town house, where I had booked in a tradie, Beau attended for a quote. I also did some research for prices and services from other competitors too.
The Plumbing & Electrical Doctor called to confirm their tradie, if not by the tradie himself, 30 minutes prior to attending my home.
Final choice was decided on by both service and quoted price, and delivered on time with no extra charges, instead my receiving a BONUS – house safety check.
Follow up calls were all followed through on and I have since further received and amd very happy with my new Rheem RL32 250 Solar HWS.
So happy am I with The Plumbing & Electrical Doctors services, products and installments, that I would recommend The Plumbing & Electrical Doctors tradies and staffers to quote on residential homes and commercial businesses seeking quality delivered effectively.
Having both plumbers – Beau, Darryan and Jeremy, and sparkies – Phil and Jayden, ensures The Plumbing & Electrical Doctor can deliver their superior service whether to a fellow pensioner like me, strata groups, community living, over 55’s and commercial businesses or industrial.
I wish you all the future success and am happy to recommend all the include the Plumbing Doctors for maintaining or upgrading your home, investment properties, farms or businesses.
Again, very happy and a big thanks.
Recently having to complete some updating and maintenance on my 2 story town house, where I had booked in a tradie, Beau attended for a quote. I also did some research for prices and services from other competitors too.
The Plumbing & Electrical Doctor called to confirm their tradie, if not by the tradie himself, 30 minutes prior to attending my home.
Final choice was decided on by both service and quoted price, and delivered on time with no extra charges, instead my receiving a BONUS – house safety check.
Follow up calls were all followed through on and I have since further received and amd very happy with my new Rheem RL32 250 Solar HWS.
So happy am I with The Plumbing & Electrical Doctors services, products and installments, that I would recommend The Plumbing & Electrical Doctors tradies and staffers to quote on residential homes and commercial businesses seeking quality delivered effectively.
Having both plumbers – Beau, Darryan and Jeremy, and sparkies – Phil and Jayden, ensures The Plumbing & Electrical Doctor can deliver their superior service whether to a fellow pensioner like me, strata groups, community living, over 55’s and commercial businesses or industrial.
I wish you all the future success and am happy to recommend all the include the Plumbing Doctors for maintaining or upgrading your home, investment properties, farms or businesses.
Again, very happy and a big thanks.
Sylvia
Swansea NSW
"The Plumbing & Electrical Doctor has gone above and beyond what would be considered good customer service in every dealing I have had with the company and each member of staff!"
In July last year my hot water tank blew up. I had a quote from another company – simply the first local plumber I came to in the Yellow Pages – and was horrified to discover it was going to cost me thousands of dollars to replace my old tank.
As an invalid pensioner, that was simply not an option and so I went for five weeks without hot water until someone suggested I get a quote from your company. I rang the next day and someone came out and gave me a quote within a couple of hours. As I live alone, the plumber determined it was practical for me to have a smaller tank which literally halved the quote!
$1500 was still more money than I had and it seemed as if I would be without hot water for some time to come. However when I rang the company to explain that I would not yet be able to go ahead with the purchase, I was told that they would install the new tank and that as long as I made regular payments, they would be more than happy to help me.
I was not only quite shocked and impressed, but also extremely grateful.
Last night my hot water failed again. This morning, I once again rang the Plumbing Doctor for help. Someone arrived within two hours and although I had to leave for an appointment, he rang me later to say that the problem lay not with the tank but was electrical in nature and advised me to contact Energy Australia tomorrow to see if the fault was theirs.
I didn’t arrive home until after 5pm but there parked in front of my house was a truck from Energy Australia. Knowing that I would be gone all afternoon, the plumber had gone ahead and reported the problem for me.
Like many people, I am quick to criticise when I am unhappy with the service someone provides. However I believe it is every bit as important to give praise when someone or some company, goes out of their way to be helpful.
The Plumbing Doctor has gone above and beyond what would be considered good customer service in every dealing I have had with the company and each member of staff. I am writing this letter not only as a means of offering my thanks, but with the wish that you should feel free to use it on your website so that anyone looking for a plumber will know that in using your company they can be assured not only of high quality products, but of exceptional customer service.
As an invalid pensioner, that was simply not an option and so I went for five weeks without hot water until someone suggested I get a quote from your company. I rang the next day and someone came out and gave me a quote within a couple of hours. As I live alone, the plumber determined it was practical for me to have a smaller tank which literally halved the quote!
$1500 was still more money than I had and it seemed as if I would be without hot water for some time to come. However when I rang the company to explain that I would not yet be able to go ahead with the purchase, I was told that they would install the new tank and that as long as I made regular payments, they would be more than happy to help me.
I was not only quite shocked and impressed, but also extremely grateful.
Last night my hot water failed again. This morning, I once again rang the Plumbing Doctor for help. Someone arrived within two hours and although I had to leave for an appointment, he rang me later to say that the problem lay not with the tank but was electrical in nature and advised me to contact Energy Australia tomorrow to see if the fault was theirs.
I didn’t arrive home until after 5pm but there parked in front of my house was a truck from Energy Australia. Knowing that I would be gone all afternoon, the plumber had gone ahead and reported the problem for me.
Like many people, I am quick to criticise when I am unhappy with the service someone provides. However I believe it is every bit as important to give praise when someone or some company, goes out of their way to be helpful.
The Plumbing Doctor has gone above and beyond what would be considered good customer service in every dealing I have had with the company and each member of staff. I am writing this letter not only as a means of offering my thanks, but with the wish that you should feel free to use it on your website so that anyone looking for a plumber will know that in using your company they can be assured not only of high quality products, but of exceptional customer service.
Lorraine
Cessnock NSW
"He worked very efficiently with no interference to us. All in all an excellent tradesman whom I will happily recommend."
We’ve just had Quentin working here for most of the day. He looked at our initial problem and after us telling him about eventually changing our taps, he was able to take care of everything pleasantly and efficiently.
Firstly, I couldn’t believe the big truck that pulled up outside and joked with him about having the whole hardware shop with him. Little did I know how true that was! He was then able to show us the ‘mobile showroom’ and we were able to choose not only a new tap for the kitchen, but towel rails for our newly renovated bathrooms as well! (Brilliant concept, by the way, to have a mobile mini showroom that is also stocked and a professional that can help you choose the right product that will work for your job!).
He quickly gave us a quote and explained the Members Club and the discounts we would receive. He also offered to install the toilet roll holders we already had when he did the towel rails fancy a Plumber installing that kind of hardware too! So of course, we agreed with everything and he went ahead. He had to arrange for a delivery of parts for our job and that was delivered to our home very quickly.
He worked efficiently with no interference to us and also picked up some other things that he could be ‘fix’ when we were ready. All in all an excellent tradesman whom I will happily recommend.
Firstly, I couldn’t believe the big truck that pulled up outside and joked with him about having the whole hardware shop with him. Little did I know how true that was! He was then able to show us the ‘mobile showroom’ and we were able to choose not only a new tap for the kitchen, but towel rails for our newly renovated bathrooms as well! (Brilliant concept, by the way, to have a mobile mini showroom that is also stocked and a professional that can help you choose the right product that will work for your job!).
He quickly gave us a quote and explained the Members Club and the discounts we would receive. He also offered to install the toilet roll holders we already had when he did the towel rails fancy a Plumber installing that kind of hardware too! So of course, we agreed with everything and he went ahead. He had to arrange for a delivery of parts for our job and that was delivered to our home very quickly.
He worked efficiently with no interference to us and also picked up some other things that he could be ‘fix’ when we were ready. All in all an excellent tradesman whom I will happily recommend.
Kaaron
Eleebana NSW
"Your staff who we have dealt with on the phone have been pleasant, well spoken, knowledgeable and easy to communicate with."
We wish to express our appreciation for the service we have received since contacting your company to solve an electrical problem.
Firstly; your staff who we have dealt with on the phone have been pleasant, well spoken, knowledgeable and easy to communicate with. Whether this is a function of training, or selecting the right people in the first place is academic..it works! Thank you Sarah, Vickey and Marissa.
Secondly: the Electrician who is dealing with our work, Phil, has been professional, hard working patient and extremely diligent in explaining both the problems and the solutions…
…Thank you once again.
Firstly; your staff who we have dealt with on the phone have been pleasant, well spoken, knowledgeable and easy to communicate with. Whether this is a function of training, or selecting the right people in the first place is academic..it works! Thank you Sarah, Vickey and Marissa.
Secondly: the Electrician who is dealing with our work, Phil, has been professional, hard working patient and extremely diligent in explaining both the problems and the solutions…
…Thank you once again.
Ray & Jan
Tingira Heights NSW
Business Awards
4.4 Base on 218 reviews
Newcastle NSW
Very courteous over phone and I was kept in touch in every aspect of my job including arriving time of technician,any delays, costing of job, Matt the technician was very efficient and courteous and a pleasure to have in my home
Newcastle NSW
good service from technicians.they explain everything that they are doing.
Newcastle NSW
The technician was very knowledgeable and had the problem fixed in no time. Highly recommended.
Newcastle NSW
Sean's communication willing and honest to enlighten property owners
Newcastle NSW
Jaco was very quick and efficient and explained as he went great service . Pricing was a bit expensive though for such a quick easy job. Approximate cost: $402
Newcastle NSW
good service with a smile. Appreciated
Newcastle NSW
Great service and would recommend them.
Newcastle NSW
Fast and reliable. And explained the work in terms you could understand. Recommend them anytime.
Newcastle NSW
The plumbing doctor was very helpful and was able to sort out the issue straight away. Great communication with the job. My experience with these guys was excellent and I would recommend them.
Newcastle NSW
Service was professionally done and Jake was very pleasant to deal with.
Approximate cost: $617
Newcastle NSW
The service was prompt. pleasant & professional will recommend this company again.
Newcastle NSW
Very prompt in service and workmanship superb. Sean was very professional in the way he worked .
Newcastle NSW
Very prompt and thorough got the job done.
Newcastle NSW
Amazing , efficient, professional and very skilled. Both James and Sean are highly efficient plus very pleasant . Appreciate all their work . Many thanks. Approximate cost: $1300
Newcastle NSW
job was assessed then carried out professionally & no mess was left behind
Newcastle NSW
Pleasant and efficient. Prompt and on time.
Newcastle NSW
Efficient and professional service. Would recommend to others.
Newcastle NSW
Serviceman (Jacob?) was very efficient. courteous and solved our problem very quickly. Will definitely use him again should we need an electrician.
Newcastle NSW
Prompt service for an electrical circuit issue.
Approximate cost: $400
Newcastle NSW
Prompt, efficient and friendly service
4.4 Base on 223 reviews
Canberra ACT
Very happy with the work yesterday. Punctual, thorough, courteous. Gerhard suggested useful additions but wasn't pushy. He won't win a ballet scholarship anytime soon but no complaints about his plumbing.
Canberra ACT
Super efficient service, great company to deal with.
Canberra ACT
The problem of a leaking flushing system on the toilet was solved after examination etc at a reasonable price.
Newcastle NSW
The whole team of The Plumbing Doctor worked efficiently and effectively. Their communication updates were excellent and appreciated. The pricing was fair and they did a variation for me without fuss. A lot of work done, and they worked very well. We will certainly recommend them and will be making use of their services in the future.
Newcastle NSW
The plumbing and electrical doctor were prompt with sending a plumber to our house and kept in touch regarding time of arrival. Carl arrived and was very helpful and knowledgeable! I would recommend Carl and the plumbing and electrical dr to anyone who may need assistance in the future!
Canberra ACT
Third time using them and always fast, great service and a great price. Very happy with what I’ve had done and excellent service to go with it. Highly recommend.
Canberra ACT
Phoned this morning and Vance arrived within the time frame I was given and phd to advise his arrival time. He was helpful and cleaned up after himself! I was so pleased with the service that I also asked him to quote on replacing my gutters.
Prompt & efficient service, and the team were very understanding of the job I needed done. I needed some water tank plumbing changes done - Brad was an absolute legend. He took the time to understand what was needed, made sure he was thinking the right way about it and was going to deliver what I needed - then got it done quickly. Definitely recommended.
THE DOCTOR GETS IT DONE
General Plumbing & Electrical | Hot Water Systems | Blocked Drains | Gas Fitting