Looking for a Hot Water Specialist?

The Plumbing and Electrical Doctor is an accredited service and warranty agent for Australia’s most trusted hot water brands. Whether you need a new system installed, a repair, or a full replacement – we deliver fast, reliable service with UPFRONT PRICING, NO HIDDEN COST.

DRAINS CLEARED FROM

$99*

MUST USE CODE: WEB-99 WHEN CALLING

SAVE $50*

OFF YOUR NEXT SERVICE

MUST USE CODE: WEB-50 WHEN CALLING

SAVE $100*

OFF A NEW HOT WATER SYSTEM

MUST USE CODE: WEB-100 WHEN CALLING

Choosing the Right Hot Water System

When picking a hot water system for your home or property, there are a few key things to think about:
Size Matters

Size Matters

Make sure the system meets your household’s peak-hour hot water demand. Getting the right size means you won’t run out – or pay for more than you need.

Energy Source

Energy Source

In Australia, you can choose from electricity, gas, solar, or heat pumps. The best choice depends on your home’s setup, energy efficiency goals, and fuel availability (like natural gas access).

Cost and Efficiency

Cost & Efficiency

Look beyond the purchase price. Consider energy consumption, maintenance costs, and efficiency ratings (like heat loss) to find the best value for money.

Why Aussies Trust Us

Over 40 Years on the Tools

Been fixing Aussie drains since way back – you're in safe hands.

We Treat You Right

On time, no mess, no dramas. We treat your home like it’s our own.

We’ll Match a Quote

Seen it cheaper in writing? We’ll match it – too easy!*

Straight-Up Pricing

No hidden nasties. What we quote is what you pay – fair go.

Weekend Callouts, No Worries

Blocked drain on a Sunday? We’re here 24/7, even on public hols.

Work Backed for Life

We stand by our work. If it’s not right, we’ll come back and sort it.

Why Aussies Trust Us

Hot Water Experts
You Can Trust

Our licensed plumbers are specialists in all system types – gas, solar, electric, and heat pump. We tailor advice and services to suit your home, lifestyle, and budget.

Upfront Pricing –
No Hidden Surprises

Our licensed plumbers are specialists in all system types – gas, solar, electric, and heat pump. We tailor advice and services to suit your home, lifestyle, and budget.

Lifetime Workmanship
Guarantee

We stand by the quality of our work. If something’s not right due to our installation, we’ll fix it at no extra cost – guaranteed.

Fast, Same-Day
Service

Need hot water in a hurry? We’re local, responsive, and available 24/7 for emergencies. We prioritise urgent jobs and get there when it counts.

Fully Licensed
& Compliant

All installations meet strict Australian Standards and safety codes. We lodge necessary paperwork and handle compliance checks for peace of mind.

We Handle Everything –
Start to Finish

From helping you choose the right system to safely removing and disposing of your old unit, we manage the entire process so you don’t have to lift a finger.

Types of Hot Water Systems

Heat Pump Systems

Heat Pump Systems

A smart, energy-efficient option that uses heat from the air to warm your water. These systems can cut your power use by up to 50% compared to standard electric systems.
Solar Hot Water Systems

Solar Hot Water Systems

Reduce your energy bills and carbon footprint by harnessing the sun. Solar collectors heat water stored in tanks, and backup systems ensure hot water on cloudy days.
Gas Hot Water Systems

Gas Hot Water Systems

Fast, efficient and reliable. Gas systems heat water on demand or store it in insulated tanks. A great choice if you have mains gas.
Electric Hot Water Systems

Electric Hot Water Systems

Simple, affordable and widely available. These systems use an electric element to heat water in a tank. Ideal for smaller homes or as replacements.

Our Hot Water Services

Electric Hot Water Systems

No hot water? Strange noises? Leaks? Our team can repair all makes and models to restore your system’s performance fast.

Hot Water Repairs
Hot Water Replacement

Hot Water Replacement

If your unit is old, inefficient or constantly breaking down, we’ll recommend and install a modern system that better suits your needs.

Business Awards

Hear From Happy Clients

Google Customer Reviews

 Patricia Werner
Patricia Werner
Problem was lack of drainage in common pipe from large bathroom; suddenly unsafe water backed up into sink, shower, toilet, and spa. Three visits from P&ED--first was to diagnose problem using sophisticated instruments--exit pipe was broken in one place (previous installer some 20 years ago had taken some short-cuts apparently) and tree roots that had entered blocked drainage. Second visit (all day) was to dig 1.3 m down to the drainage pipe, replace pipe (so much better in its course, esp. where it turned and where it dropped depth). Third visit was to replace soil and paving stones that had been removed on day 2. All work was excellent quality! Plumber was very well trained, courteous, answered all questions--my husband was also very impressed with the work and personnel.
 Ed Gentle
Ed Gentle
On time and professional
Brian Harris
Brian Harris
The Doctor came on time and fixed the problem I e. a leak below the bathroom basin outlet. A bit expensive although it was a good job by a capable plumber.
Jenny Graves
Jenny Graves
Max was delayed, but he phoned to keep us informed, which we much appreciated. He quoted us for varying levels of work, ranging from fixing the immediate problem to full replacement of the cistern. We opted for getting it thoroughly serviced to save another callout in a few months. He did a wonderful job very quickly. We were highly delighted.
GROCERY DEJI
GROCERY DEJI
Fast and outstanding service. Jerrod was Very friendly and efficient. Recommended
SD Mallapur
SD Mallapur
The service was done very professionally and they came on time. They also gave us good advice on how to get the water hammering problem solved
Jo Wallis
Jo Wallis
Max was excellent. He explained the process and got started straight away. He was finished in no time. He checked the work at the sink after he finished. (He also took his boots off before coming into the house which I thought was very respectful.) I would use your services again and I would also recommend you to others. Thank you very much. 🙂
Tim LS
Tim LS
I had a crappy Hills Solar Evacuator Tube system installed 12yrs ago, first few years it was great then it became a money pit replacing Pumps, Roof pressure valves, 3 sensers etc over the years. The only reliable part was the Rinnai gas backup unit. It was in constant use (although its not meant to be used that way). I decided to replace the whole system with a new Natural Gas Rinnai continuous flow water system. I called a few plumbers, (was near Xmas week so thought it will be next year) one of Plumbing Doctor plumbers came out on the 18th Dec & gave me a great quote with me supplying the new unit. They came again on the 30/12/24 and installed it for us. The plumber was a great worker & friendly knocked over the job as required. bypassing the defunct old solar system, cleaned up the site tested and explained what he was doing. Works a treat I highly recommend them. Cheers & Happy New Year. Tim

Word of Mouth Reviews

frankn223
frankn223
Newcastle NSW
Very courteous over phone and I was kept in touch in every aspect of my job including arriving time of technician,any delays, costing of job, Matt the technician was very efficient and courteous and a pleasure to have in my home
iann367
iann367
Newcastle NSW
good service from technicians.they explain everything that they are doing.
granta600
granta600
Newcastle NSW
The technician was very knowledgeable and had the problem fixed in no time. Highly recommended.
saxonw278
saxonw278
Newcastle NSW
Sean's communication willing and honest to enlighten property owners
josea571
josea571
Newcastle NSW
Jaco was very quick and efficient and explained as he went great service . Pricing was a bit expensive though for such a quick easy job. Approximate cost: $402
mavisb806
mavisb806
Newcastle NSW
good service with a smile. Appreciated
rogers294
rogers294
Newcastle NSW
Great service and would recommend them.
judyf610
judyf610
Newcastle NSW
Fast and reliable. And explained the work in terms you could understand. Recommend them anytime.
billl309
billl309
Newcastle NSW
The plumbing doctor was very helpful and was able to sort out the issue straight away. Great communication with the job. My experience with these guys was excellent and I would recommend them.
brians901
brians901
Newcastle NSW
Service was professionally done and Jake was very pleasant to deal with. Approximate cost: $617
kayl488
kayl488
Newcastle NSW
The service was prompt. pleasant & professional will recommend this company again.
neile282
neile282
Newcastle NSW
Very prompt in service and workmanship superb. Sean was very professional in the way he worked .
mel-c647
mel-c647
Newcastle NSW
Very prompt and thorough got the job done.
davidd978
davidd978
Newcastle NSW
Amazing , efficient, professional and very skilled. Both James and Sean are highly efficient plus very pleasant . Appreciate all their work . Many thanks. Approximate cost: $1300
michaelc447
michaelc447
Newcastle NSW
job was assessed then carried out professionally & no mess was left behind
volodymyrs
volodymyrs
Newcastle NSW
Pleasant and efficient. Prompt and on time.
andyp583
andyp583
Newcastle NSW
Efficient and professional service. Would recommend to others.
lindsayb244
lindsayb244
Newcastle NSW
Serviceman (Jacob?) was very efficient. courteous and solved our problem very quickly. Will definitely use him again should we need an electrician.
rodm479
rodm479
Newcastle NSW
Prompt service for an electrical circuit issue. Approximate cost: $400
brianl957
brianl957
Newcastle NSW
Prompt, efficient and friendly service

Frequently Asked Questions (FAQs)

How do I know if my hot water system needs repairing or replacing?
If you’re getting lukewarm water, strange noises, rusty water, or your system’s over 10 years old — it might be time for a service or replacement. We’ll assess it and give honest advice on what’s best.
That depends on your household size, budget, and usage. We’ll help you choose between gas, electric, solar, or heat pump systems — and find the most energy-efficient option that suits your needs.
Prices vary depending on the system type and setup. We offer upfront, fixed pricing — no surprises. Ask about our current promos like $100 off a new hot water system (use code WEB-100).
In most cases, we can remove the old unit and install the new one on the same day — often within a few hours. We’re quick, clean, and get the job done right.
Absolutely! We’re available 24/7 — even weekends and public holidays — to get your hot water flowing again fast.

Find a Hot Water Expert Near You

We service most of NSW and the ACT — locate your nearest hot water specialist below.

Hot Water Specialists

We also specialize in all hot water brands, offering reliable performance and energy-efficient solutions.

Need a Local Hot Water Plumber?

Experiencing inconsistent water temps, low pressure, or strange odours from your water heater? Call The Plumbing & Electrical Doctor — our certified technicians are just around the corner and available 24/7.

Learn More About Hot Water Systems

Dive into the world of hot water systems with our insightful blog. Discover expert tips, advice, and essential information to keep your systems running smoothly.

THE DOCTOR GETS IT DONE

General Plumbing & Electrical | Hot Water Systems | Blocked Drains | Gas Fitting